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We cover items that are in good working condition and are properly maintained at the time of enrollment. What makes AFC better than just a home warranty company is that we offer additional benefits to our members, benefits that make their lives safer and more convenient. Because of this, we consider ourselves to be the first home club that meets our member’s home warranty needs.
As a Disabled Veteran and Consumer, I am utterly appalled by this company. This company talks a good game but does not follow thru. I filed a claim to because my Ameristar AC was not blowing out cold air. Since it came with the house 3 years ago, forgive me for thinking that i would file a claim. They would send a technician out to see what is wrong.
Choice Home Warranty vs. America's 1st Choice Home Club
Although AFC Home Club has an extensive website with detailed information regarding its package options, it does not list specific prices online. To receive the exact cost for each home warranty plan, you need to request a quote online or over the phone. AFC also does not list its average service fee online. The majority of America's 1st Choice Home Club reviews are positive, demonstrating a satisfied customer base. Customers highlight the home warranty company as professional and informative, responsive, and affordable. Customers also noted a quick repair time and reasonable service fee.

I had a clear cut mechanical issue with my AC and they weaseled there way out of covering it. Reading AFC home warranty contract can help you understand intricate details about coverage, cancellation, transfer of the policy, etc. If you are confused or stuck regarding certain details written in your policy, you can always reach out to customer care to get your doubts clarified. You can download our sample membership for a specific list of covered items, limitations, maintenance requirements, and any exclusions. You do not need a home inspection or maintenance records to purchase coverage, but AFC requires that HVAC systems receive annual maintenance in order to be eligible for coverage. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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I like that you can bring in your own licensed contractor for claims, but I was most impressed with the customer service and fast reimbursement. And everybody’s just so friendly, taking the time to explain everything! The first time was in violation of the policy given to me when I first paid. AFC, although it is not written, decided my HVAC repair did was not worth it. When neither of us were able to find where that is written, they changed their mind and said the component wasn't covered.

So, I picked one and then their people contacted me and said that they were selecting one and I’m like, “Wait a minute, no.” I didn’t get that idea. The technician that came out was absolutely terrific. He contacted the home people, he got his money right away, which was fantastic to know that the person doing the work isn’t held up for payments for months and/or anything like that. Also, I got like three calls the same day double-checking that he did the work and he was good. I talked to them while he was here and it was just kind of like a little bit of overkill.
What is the difference between homeowners insurance and a home warranty?
We use intelligent software that helps us maintain the integrity of reviews. 4,170,872 reviews on ConsumerAffairs are verified. I called them and they asked about the problem.

There is no product that offers blanket coverage on your home and takes away all homeowner responsibility. We are here to aid and assist per guidelines. These are provided to you for a full % moneyback guarantee review.
What is the difference between Choice Home Warranty and First American Home Warranty?
And the second one, we had a leak in the bathtub. So, I had requested for them to have somebody come and do it. I know there are some plumbers who if you want to try and work with a home warranty, they won't do it. They won't come out to your house and do the job. Because they don't want to have to deal with home warranties. So, I asked if they would send somebody, but they didn't.
And every time that has happened, I've still had to contribute that $75 towards my repair somehow. That's something that they can change or at least reword because it conflicts for me. I reached out to America's 1st Choice Home Club today to see how much it would be to renew.
They charge an up front fee toward a 3 year plan. So when I cancelled after less than 11 months, I had paid them $833. When you cancel, they use another proration algorithm to determine what of that up front fee you get back. But they subtract any claim payments and charge $75.

Because of these positive traits, we recognized Choice as the home warranty company with the best service. Choice Home Warranty has cheaper service fees, covers more items, and is available in more states. However, First American Home Warranty has a better BBB rating, more experience, and cheaper monthly plans. Both Choice Home Warranty and First American Home Warranty are highly reputable companies in the home warranty industry. Both times we called AFC the companies they sent out were sub-par.
Prices of America’s 1st Choice home warranty plans vary between $350-$625 per year. The Platinum Plan costs $625 annually, whereas the Gold Plan is priced at $550 yearly. If you opt for the Silver Plan, you will be required to pay $450 annually. The cost of the System Plan is priced at a nominal amount of $450 per year. The amount of the service fee is set by the plan when you sign up. Plans with a higher service fee amount are generally less expensive than plans with a lower service fee.

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